SwitchBotUniversal Remote Control with Customizable APP, All-in-one Smart Remote Control, Control IR/Bluetooth Devices, Compatible with AC/Apple TV/Fire TV/SwitchBots and More, White

The media could not be loaded. I liked this product so much I bought a second universal remote. Little bit of work involved to get it set up with matter in Apple home but once you select your 4 devices it works perfectly with them. The four devices are on top of the switchbot devices and if you are like me with a few switchbot devices this remote comes in very handy indeed. Paired easily with my fire tv and Apple TV but you can’t use the volume buttons once you have paired them with these remotes. Instead I paired my tv remote volume buttons to the Apple TV remote and fire tv remote on the universal remote. Overall this device is a great purchase.

The media could not be loaded. I have been a fan of Universal remotes for over 25 years and my last model was in use for 20 years but was awash with unused buttons. I purchased the Switchbot Universal Remote alongside a Switchbot Hub2. Although I already had some Switchbot devices (including a hub mini) - the hub2's 'Matter' compatibility should future-proof the remote.The Switchbot Universal Remote however, has a sleek, minimalistic design with far fewer physical buttons.The remote is well presented and it was simple to set up - a job made simpler by the fact that I had already been using the Switchbot app and had several IR remotes saved to the app. Most of these had been imported from a database and tweaked by learning IR codes via the hub.Once the remote was fully charged (the charge is supposed to last around 5 months) I simply had to synchronize my already-learned remotes from the app to the Universal Remote. It was quite a slow process but one which shouldn't have to be done again (until I buy a new IR device).To switch the remote between the various learned devices, you simply press the red 'Kata' key and use the scroll wheel to select your desired device.The keys on the remote are mostly customisable - although I found that a few keys couldn't be changed. For instance, the on and off keys cannot be customised if your device uses them but in some cases I would have preferred to use them for more regularly-used functions (even if that meant that they were labelled incorrectly). Also, if your device has a single on/off button, you are essentially having to use up two keys instead of one.The beauty of this remote over my ageing 20+ year old remote is the inclusion of 4 'shortcut' buttons where lesser-used functions can be saved and accessed by pressing the shortcut and using the scroll wheel. Once again, there is a lot of customisation available here although there are currently some restrictions as to which key can be stored under which shortcut. This has resulted in some of my devices having empty shortcut buttons. Accessing the shortcuts also disables all but the 'back' and 'ok' physical keys and the scroll wheel (which are required to select and back out of the shortcuts) which means you can't quickly change the volume whilst in a shortcut menu - you have to back out again.Ideally, I'd have liked a handful of extra physical keys for transport controls rather than having them selectable under a shortcut key. However, in use this only caused a headache with one of my devices - a Humax Freesat DVR. Other devices such as a Roku streaming stick have fewer keys on their remotes and I was able to re-assign physical keys fairly logically (and, in the case of the Roku stick, I went back to the app and added some extra buttons from my tv remote to use as volume keys).I would also like to have the ability to re-order items in the shortcut key menus so that my most used functions are at the top.The remote is comfortable to hold and goes to 'sleep' when placed on a surface - only to wake again when picked up.The brightness of the (very clear) display and of the backlit physical buttons are customizable through the app and as a bonus, you can use the app to instruct the remote to beep and light up if you have lost it down the back of the sofa!As well as controlling IR devices, I use the remote for initiating Switchbot 'Scenes'. If you have Switchbot lights you could include these in 'Scenes' but my Scenes are currently limited to air-conditioning shortcuts and routines to skip through tv adverts on my DVR.I am very impressed with the remote. There is ongoing software/firmware development taking place so I am hopeful that the re-ordering of shortcut menu items may be possible in the future as well as the ability to freely map any key to any shortcut or physical key.I will now gladly retire my 20 year old remote and use the Switchbot as my go-to device but I'll also keep my DVR remote close at hand (for the moment).

Would not power on at all. Tried leaving it plugged in overnight as they recommended and it still would not power on. Going straight back!

Had a harmony remote for many years but the buttons are wearing out and logitech don't make these anymore. The 2nd hand ones look worse for wearSwitchbot remote looked an ideal replacement. I had been using switchbot mini hub for awhile and had configured various remotes into the app to use on my phone. However using a phone as a remote offers no physical buttons. I don't want to have to unlock my phone, open app and then locate button to turn the volume down. Now that switchbot did a physical remote I got one. I was able to sync my preconfigured remotes to the physical remote in a few minutes. Afterwhich you need to manually assign functions to the physical buttons (sync does not make a good guess at auto re-assigning). One of my remotes config controls 3 devices: TV on/off/input & sound, then a seperate soundbar volume control and a roku box, replacing 3 remotes. There are 4 additional programmable buttons, the 4th button allowing you to add multiple function which displays itself as a list you scroll and select, more for features you don't use often.Switched off the hub and I can confirm the remote control works independently i.e it has its own infra red beam.I know many have complained why do you need a switchbot hub. Well if you want to copy infra red signals, your phone cannot copy infra red signals, hence the use of the mini hub which can read and send out infra red signals.E.g. I wanted a function button to switch off 2 appliances at the same time (TV &soundbar) and set roku to home state. I achieved this by pointing all 3 remotes to the minihub while in learning mode and pressing 3 buttons at the same time and assigned this to the "off" button. Works well4 annoyances worth noting and reason for 4 stars but nearly gave it 5.1)On neflix when fast forwarding a show it is slower that using harmony remote but i can live with it. I would imagine the IR beam pulse is just slow2)when i add a new function button to the remote control in the app and then resync. it wipes out all the buttons i had manually assigned. Major annoyance as I kept remembering new buttons to add. These are just painful setups, just makes you plan a head3)4 programmable buttons are a bit low. 8 buttons would be better4)I find the buttons too low down on the device so not so comfortable but I can adjustI would imagine the version 2 would be an improvementanyhow I am very pleased with this and would recommendAll in All very happy with this